Community Radio: Organization Development Guidebook

This book was developed by Community Radio Support Center (CRSC) to improve performance, efficiency, and effectiveness of emerging community radio stations in Nepal. This publication is designed to guide a radio station in areas such as vision and mission development, human resource management policy, documentation, knowledge management, and editorial policy. It is structured to help answer questions such as "What does it take to establish a functional organisation?’", "How should a radio station treat and motivate staff members?", and "How does a station win public support?" A roadmap, methodological suggestions, and concrete examples are presented as part of its approach. The underlying thinking for producing the manual is that: "Only those organizations can survive, which function under defined systems because they have vision, mission, policies, procedures, plans and programs." From the Introduction:
“This guidebook is divided into five chapters describing essentials of CR station management in terms or governance, program management, financial management and technical management.

The first chapter starts with the summary and models of organizational management, CR policy matters such as human resource management policy and procedures, resource mobilization policy and procedures, collaboration policy, management systems and procedures and so on to name few topics.

The second chapter is dedicated to explain organizational norms and standards that include organizational vision, mission, organizational structure, roles, responsibilities, authority and accountability of governing board, functions, authority and accountability of the constituents of the management structure, human resource plan, planning system, communication system, decision making system and so on.

The third chapter explains about broadcasting norms and standards that are specifically news policy, policy governing informative and educative policy, impartiality and clean dealing, interest and decency, portrayal, representation and vocabulary, conflict of interests, interview, phone in program, social campaigners and rescue agencies, politics, election reporting etc.

The fourth chapter is devoted to financial norms and standards such as general accounting principles and guidance, accounting policies, chart of accounts, explanation of account head, cash and bank, advances, purchase accounting, payroll accounting, stores accounting, fixed assets and budgetary control and final account....

Technical norms and standards are covered in chapter five. It explains details of (technical) operational plan, maintenance plan and procedure, technology upgrading plan with some essential annexes...."